Mission, Vision and Values
As Private Natural Clinic Medical Centre, we share with the public the mission, vision, values and ethical values that guide our healthcare services.
Our Mission
To provide every patient who comes to us from home and abroad with friendly healthcare that prioritises patient and employee safety and is committed to ethical values, through our expert staff, up-to-date medical knowledge and modern technology.
Our Vision
To be a medical centre that, through safe, high-quality and sustainable healthcare, is chosen with confidence in our country and in international health tourism and is held up as an example in its field.
Our Values
Patient and Employee Safety
In every practice we put safety first, identifying risks in advance and taking precautions.
Ethics and Respect for Patient Rights
We inform our patients fully and respect their decisions, privacy and rights.
Human-Centred Approach
We care about patient and employee satisfaction; we greet everyone with a smile and serve them by listening to their needs.
Trust and Transparency
We keep our word, explain our work openly and keep records of it.
Scientific Approach
We base diagnosis and treatment on up-to-date, evidence-based practices.
Teamwork
We bring together the knowledge of different professions and units for the benefit of our patients.
Continuous Improvement
We measure and evaluate our services and aim to do better in every period.
Sustainability and Social Responsibility
We use our resources responsibly, protect the environment and contribute to public health.
Our Ethical Values
Respect for Autonomy
We respect patients' right to take part in decisions about their own health; we provide complete information about medical care.
Beneficence
As the most fundamental principle of healthcare professional ethics, we base every practice on benefiting the patient and doing no harm.
Informed Consent
We inform patients, in a way they can understand, about their health condition, the diagnosis made, the treatment method to be applied, its risks and alternatives, and obtain their consent.
Justice
We make no distinction on the basis of language, religion, race, gender or socio-economic status, either in the tools, equipment and technical facilities used in treatment and care or in the delivery of services.
Honesty and Truthfulness
We tell the truth to patients and their families and act honestly at every stage of service delivery.
Fidelity / Keeping Our Word
In our relationships with patients, we do not make promises we cannot keep; we stand by the commitments we make.
Confidentiality
We keep all information we learn about patients confidential and protect personal health data in accordance with the legislation.
Veracity
We strive for what is right through rational conduct that seeks the truth and documents the services provided.
Advocacy
If patients cannot speak or make decisions for themselves and there is no one who can speak on their behalf, we act in a way that protects their interests.